Privacy Policy

Flux Enviro (“we”, “us”) operates fluxenviro.com and supplies environmental monitoring equipment sales, rental, servicing and field services from Bangor, Northern Ireland. This policy explains what personal data we collect and why.

Who we are

Flux Enviro
21D Enterprise Road
Bangor, Northern Ireland BT19 7TA
Email: [email protected]
Phone: +44 (0) 2891 312350

Data we collect

• Contact and enquiry data — name, email, phone, company and message content when you use a form, email or call us.
• Rental and service requests — project details you choose to share so we can quote and fulfil an order.
• Technical and analytics data — IP address, browser type, pages viewed and approximate location, only if you accept analytics cookies.

How we use data

• Respond to enquiries and provide quotes, sales, rental or servicing.
• Operate, secure and improve the website.
• Meet legal and accounting obligations where they apply.

We do not sell your personal data. We only share it with service providers who help us run the site or deliver services (for example hosting, email delivery and analytics), under appropriate agreements.

Cookies and analytics

Essential cookies keep the site working. Analytics cookies (Google Analytics 4) load only after you accept via the cookie banner. You can change your choice any time using Cookie preferences in the site footer.

How long we keep data

Enquiry records are kept for as long as needed to handle your request and for a reasonable follow-up period, then deleted or anonymised unless a longer retention is required by law or an active customer relationship.

Your rights

Under UK GDPR you may request access, correction, deletion, restriction or portability of your personal data, and you may object to certain processing. Contact [email protected]. You can also complain to the Information Commissioner’s Office.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do.